MTS’ customer care and billing solutions for cloud based providers consolidate information from the latest technologies to provide cost-effective multi-purpose billing solutions for any type of usage, services or content subscription and consumption. The Total-e™ award winning platform provides a fully customizable end-to-end customer care and billing solution, allowing any provider operating in the cloud to monetize its business. The platform offers centralized revenue and user management as well as real-time billing using any business model (prepaid, postpaid or hybrid models). The platform also supports limitless flexibility of pricing structures, manages complex revenue sharing relationships, and provides comprehensive customer self-care. Total-e scalability allows any service provider, whether it is a start-up, or an established operator a robust and mature solution. The flexible, modular and open architecture allows for reduced time to market and quick recovery of your investment.
MTS Value Proposition:
- Complete solution - Carrier grade mature and trusted product, Covering service creation, pricing, entitlement, billing, payment clearing, care, accounting, etc.
- Quick to market – scalable to fit any operation size with a simple localization and the ability to add functionality on the fly. Open integration layer with structured SDK, and ability to process any usage format, and provision any system
- Affordable – system modularity and business versatility allows MTS to provide it in a purchase, leasing, rev-share, hosted managed service, or as SaaS
Total-e™ Solution Highlights:
- Carrier Grade Solution – installed at over 70 service providers in five continents
- Complete customer care and billing – out-of-box coverage of all business processes
- Designated Content Design – Best Practice knowledge based on worldwide implementations
- Complete Convergence within a single platform
- All prepaid, postpaid, credit card (ad-hoc) and hybrid business models
- Management of all retail, wholesale and inter-provider settlements and reconciliation
- Vouchers, PINs and scratch cards generation, management and enforcement
- Realtime Policy Enforcement, Realtime rating, Fraud Prevention, etc.
- Robust catalog of business plugs including IPTV, Data, Mobile, Content, Gaming, etc.
- Pre-integration to leading payment gateways (Paypal™, Authorize.net™, Paymentech™, etc.)
- Complete self-care including EBPP (electronic bill presentment and payment), account maintenance, and self-provisioning
- Flexible rating and service bundling – supporting setup, recurring and usage-based based on personalized Multi-Dimensional pricing trees
- Multi-localization – multi-lingual, multi-tax, multi-currency on a single platform
- Scalable – distributed environment for limitless scalability & availability
- Future Proof – Total-e™ is a live product which is constantly adapted to match emerging trends and markets
MTS provide the most complete business operations support system that includes policy, interaction and operations as detailed below:
||Warner Bros. Interactive Entertainment, a division of Warner Bros. Home Entertainment Group, is a premier worldwide publisher, developer, licensor and distributor of entertainment content for the interactive space across all current and future platforms, including console, handheld and PC-based gaming for both internal and third party game titles.
Since April 2005 Total-e has been embedded inside the various massive, persistent online worlds , and fostered powerful social gaming communities that Warner Bros. Interactive creates and operates. Abiding to strict and rigorous ‘always on’ requirements, Warner Bros Interactive utilizes Total-e for subscription management, entitlement management, billing, customer care, self-care and payment clearing.
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